Each search category has a base token cost, which generally covers a standard search result of approximately 500,000 words. More extensive results within a category may consume additional tokens.

• 2 Tokens per Query (Standard) for:
  • General & Public Records
  • Identity & Person-Centric Data
  • Business & Financial Intelligence
  • Digital Threat Intelligence
  • Geopolitical & Conflict Analysis
  • Geospatial Intelligence
  • Dark Web Intelligence
• 3 Tokens per Query (Standard) for:
  • Social Media Intelligence

Yes, we will send you automatic notifications when your token usage reaches 75%, 90%, and 100% of your total allocation.

Upon purchase,tokens are initially assigned to your admin user,who can then distribute them to other users within your organization.

Yes, all purchased tokens are valid for one year from the purchase date. To extend their validity, simply make a new Query Token purchase, which will roll over and extend all existing unused tokens for another year from the new purchase date.

Absolutely! You can easily top-up your token balance by purchasing additional tokens on a flexible pay-as-you-go basis.

We accept United States Dollars (USD) for international clients and Nigerian Naira (NGN) for clients within Nigeria.

No, due to Nigerian foreign exchange regulations, all payments from within Nigeria must be made in Nigerian Naira (NGN) via bank transfer.

For USD Card Payments (International), tokens are typically credited instantly. For NGN Bank Transfers (Nigerian Clients), tokens will be credited within 1-2 business hours after payment verification during our standard business days.

Yes, for purchases of 10,000 Query Tokens or more, special bulk pricing applies. Please email us at eaglewatch@sulfman.com for more details.

Yes, we prioritize security. Our USD payment gateway (Paystack) is PCI DSS compliant. For Naira bank transfers, payments are made directly to our corporate bank account.

We are committed to protecting your privacy and adhere to relevant data protection regulations. We process publicly available information and do not collect or store personal data beyond what's necessary for account management. A full privacy policy is available on our website.

Our standard support hours are Monday to Friday, 9:00AM - 5:00PM WAT.

We welcome your feedback! You can submit suggestions directly through the platform's feedback button.